A Claims Management Company

Reclaim mis-sold PPI! Call Claim Hunters Limited Today!

call us FREE on

0800 772 3264

or on your mobile

01923 476116

Claim Hunters Limited Tax Claim Terms and Conditions

TERMS & CONDITIONS

Claim Hunters Ltd (trading as Claim Hunters, claimhunters and FinancialClaims.com) is a Claims Management Company. We have agreed to make a claim/s, on your behalf, to HMRC in respect of the overpaid tax that was deducted from your PPI refund, on the terms of this agreement. We do not give legal advice; our service is limited to the process and administration of claims in relation to the overpaid tax deducted from your PPI refund, as set out in this agreement.

Claim Hunters Ltd is authorised and regulated by the Financial Conduct Authority under FRN 833866. You do not need to use a claims management company to make a claim to HMRC. You are aware that you can submit a claim directly to HMRC, for free. However, by signing this agreement, you are agreeing to use our services and herewith instruct us to recover overpaid tax paid on your PPI redress.

1. Definition of Terms

We, Us and Our means Claim Hunters Ltd (and all of its trading names), whose registered office is at 30 Clarendon Road, Watford, Hertfordshire, WD17 1JJ; company registration number 07863553.

You and Your means You the person/s entering into this Agreement.

Your Tax means the overpaid tax deducted from your PPI refund.

Claim(s) - the bank(s) means a financial institution(s) or other provider(s) of generic financial services against which We bring a Claim on your behalf.

Claim – a claim or claims made by Us to HMRC on your behalf relating to one or more instances where you have potentially overpaid tax on your PPI refund.

Rebate – means any sums awarded as a result of the Claim.

2. Scope of Work

We will assess the viability of, prepare, and submit your Claim to HMRC, and if reasonably possible, complete your claim and secure Compensation.

We will correspond directly with HMRC, including requests for Disclosure of Information in respect of your claim/s, if required, with the aim of securing a successful claim/s on your behalf.

We will keep you informed of the progress of your claim.

Other than the actions referred to above, we will not be obliged to take any action on your behalf, unless we otherwise agree in writing.

3. No Guarantee

We give no guarantee and make no representation that any claim/s that we make on your behalf will be successful, or that we will be able to recover any particular sum of money, or achieve any particular result for you, and you agree not to hold us liable for any amounts we are unable to recover.

4. Fees and Interest
  • 4.1. On successful completion of your claim/s, you pay us 40% (inclusive of VAT) at the current rate, in respect of any rebate recovered on your behalf. No fees will be charged to you in the event of an unsuccessful claim

    Fee Examples (illustration only):

    *There may be an additional income tax liability to you, depending on your individual circumstances.

    Example 1: No arrears present

    Sum Recovered*

    £200

    £1,000

    £3,000

    £10,000

    Our Fee @ 33.33%

    £66.66

    £333.33

    £999.99

    £3,333.33

    VAT @ 20%

    £13.33

    £66.66

    £199.99

    £666.66

    Total Fee Payable

    £80

    £400

    £1,200

    £4,000

    Total Money Direct to You

    £120

    £600

    £1,800

    £6,000

    *Please note: These figures are for illustration purposes only, we foresee that such high amounts (the 3 rightmost columns) are unlikely.

    Example 2: Arrears present. Potential for offset

    Sum Recovered*

    £200

    £1,000

    £3,000

    £10,000

    Arrears Present

    £200+

    £1,000+

    £3,000+

    £10,000+

    Our Fee @ 33.33%

    £66.66

    £333.33

    £999.99

    £3,333.33

    VAT @ 20%

    £13.33

    £66.66

    £199.99

    £666.66

    Total Fee Payable

    £80

    £400

    £1,200

    £4,000

    Total Money Direct to You

    £0

    £0

    £0

    £0

    Total Reduction in Arrears Achieved

    £120

    £600

    £1,800

    £6,000

    *Please note: These figures are for illustration purposes only, we foresee that such high amounts (the 3 rightmost columns) are unlikely.

    If previous liabilities exist, any sum recovered may be offset against these existing liabilities. In the instance that the arrears present exceed the sum of compensation awarded by HMRC, and You did not make Us aware of these outstanding liabilities, in accordance with clause 5.3(below), - you will, where necessary, be liable to pay Our Fee from your own funds.

    Example 3: Arrears present: Potential for part-offset

    Sum Recovered*

    £200

    £1,000

    £3,000

    £10,000

    Arrears Present

    £50

    £1,000

    £1,000

    £1,000

    Our Fee @ 33.33%

    £66.66

    £333.33

    £999.99

    £3,333.33

    VAT @ 20%

    £13.33

    £66.66

    £199.99

    £666.66

    Total Fee Payable

    £80

    £400

    £1,200

    £4,000

    Total Money Direct to You

    £70

    £0

    £800

    £5,000

    Total Reduction in Arrears Achieved

    £50

    £600

    £1,000

    £1,000

    *Please note: These figures are for illustration purposes only, we foresee that such high amounts (the 3 rightmost columns) are unlikely.

    If previous liabilities exist, any sum recovered may be offset against these existing liabilities. In the instance that the arrears present exceed the sum of compensation awarded by HMRC, and You did not make Us aware of these outstanding liabilities, in accordance with clause 5.3 (below), - you will, where necessary, be liable to pay Our Fee from your own funds.

  • 4.2. HMRC will be instructed to pay the rebate directly to Us, on your behalf, where we will deduct our Fee prior to making payment to you. This payment will be made once the funds have cleared in our account.
  • 4.3. Compensation, less our fee (at 40% inclusive of VAT), will be paid out to you via cheque.
  • 4.4. If HMRC identify and award a rebate against any further claims for overpaid tax on your PPI refund, then a fee will be payable by You to Us for all such awards of compensation.
  • 4.5. We operate a 'No Win No Fee' policy. No Win No Fee means you do not pay us if your claim is unsuccessful and if successful, you only pay our fee once HMRC has paid the Compensation to Us.
  • 4.6. For the avoidance of doubt, You will not be liable for any fee in the event that the claim is pursued and no compensation is offered.
  • 4.7. Should the Compensation be paid directly to You, Claim Hunters Ltd shall invoice the fee due to Us, immediately. It is important to note that, should you not make us aware of any outstanding liabilities, in accordance with clause, this Fee will still become due, in full, even in the event that the compensation is used by HMRC to clear any outstanding arrears.
  • 4.8. Our invoice will detail the timescales by which we expect you to have made the due payment for our services to us in full. Unless otherwise agreed with you, this will be within 14 days from the date you receive the funds from HMRC who is settling the complaint, or the date that the funds have been offset against existing arrears.
  • 4.9. In the event that you do not make full payment within the time period agreed on our invoice, we reserve the right to apply an additional penalty fee of no more than £50 from the date that the payment becomes late. Should we be unable to settle outstanding fees, we also reserve the right to refer the debt to our internal Credit Control department or third-party debt collection agencies, which may impose further penalty fees.
5. Your Obligations
  • 5.1. You must complete the application form which requires that you sign both the Letter of Authority and these T&C's.
  • 5.2. You must promptly provide to us, at no cost to us, copies of any documents in your possession (in relation to the claim), and with any other information, that we ask for at any time.
  • 5.3. You must make full, frank and prompt disclosure to us of all facts that you believe are relevant to your claim/s, and not deliberately mislead us at any time, including any information that you believe may affect your tax rate for the applicable period.
  • 5.4 If you provide inaccurate or incomplete information to us, and as a result it transpires that you owe HMRC money, Claim Hunters will not be liable to pay this.
  • 5.5. You must promptly provide to us, at no cost to us, any authority we ask for at any time, authorising us to carry out our obligations under this agreement and to receive direct payment of the Compensation (as referred to in clause 4.2 above).
  • 5.6. Claim Hunters have the right to deal exclusively with the Claim. This means that the client cannot appoint another person or firm to act on their behalf, in respect to this Claim, unless the Client terminates this agreement or as otherwise agreed in writing by the client and Claim Hunters Ltd.
6. Termination, lien and set off
  • 6.1. You may terminate this agreement at any time, without incurring cost, up to the point a notification, acceptance, statement of payment, repayment or compensation is made on a successful claim, by returning your signed 'Cancellation Form' (included in your initial pack), or by notifying us in accordance with clause 7.6 below, by post, email (details below), or by telephone, without any obligation to us.
  • 6.2. There is no fee for cancellation. However, if you do not perform any of your obligations under this agreement, so that we are unable to perform our own obligations, we may (if we decide to do so) regard you as having terminated this agreement in accordance with the clause above, in which case you will still be liable to pay us Our Fee.
7. General
  • 7.1. This agreement may be amended from time to time.
  • 7.2. By signing these Terms and Conditions and the Letter of Authority you authorise us to pursue a claim on your behalf.
  • 7.3. This agreement and the documents referred to in it make up the whole agreement between you and us. Nothing in this clause limits or restricts your rights or our rights in respect of any fraud or wilful concealment by the other.
  • 7.4. If we do not exercise, or we delay in exercising, any of our rights or remedies under this agreement, this does not mean that we have waived that right or remedy, or waived any other right or remedy that we may have, and if we only exercise a right or remedy once, or only exercise part of it, this will not stop us from exercising that right or remedy in the future, or any other right or remedy.
  • 7.5. This agreement and the documents referred to in it are only for the benefit of you and us and are not intended to benefit, or be enforceable by, anyone else.
  • 7.6. If either of us needs to notify the other of anything under this agreement, the notice will be sent by pre-paid first class recorded delivery post, if it needs to be sent by us to you, addressed to you at the address given at the head of this agreement (or to such other address as you have notified to us in accordance with this clause), and if it needs to be sent by you to us, to us at the address given at the head of this agreement (or to such other address as we have notified you in accordance with this clause), addressed to: 30 Clarendon Road, Watford, Hertfordshire, WD17 1JJ. Any such notice will be regarded as having been served 48 hours after the notice (provided that it has been correctly addressed and prepaid) has been posted. To prove service, it is sufficient to prove that the envelope containing the notice was properly addressed and delivered into the hands of a licensed postal operator for delivery, as referred to above.
  • 7.7. Claim Hunters Ltd is an affiliated company of Financial Claims Advisory Service Ltd (FRN 834279), sharing the same ownership, management and resources, including offices, staff and secure IT systems. As such, your Personal Data will be accessible to both companies. However, this will in no way impact the service you receive from Claim Hunters Ltd, and the security of your Personal Data shall not be in any way compromised.
  • 7.8. You are not required to use a claims management company to pursue your claim to HMRC. You are aware that you can submit a claim directly to HMRC, for free, however, by signing this agreement you are agreeing to use our services to recover overpaid tax paid on your PPI redress.
  • 7.9. For the purpose of any data protection legislation, as amended from time to time, you agree that we, and our associates, may collect, store, process and retain personal and sensitive data relating to you in carrying out our duties under these Terms. For full details please refer to our Privacy Policy which is available online and can be provided upon request.
  • 7.10. The construction, validity and performance of this agreement will be governed by and interpreted in accordance with English Law and you and we agree that the English Courts will have exclusive jurisdiction over such matters, however we will have the right to take action against you in relation to this agreement in any Court, in any country, if we feel that it is necessary.
8. Complaints Procedure

We pride ourselves on providing a professional service. If you are not happy with our service in any way, we would like to hear about it. A full copy of our complaints policy and procedure can be provided on request. Please address your complaint in writing to:

Complaints Manager
Claim Hunters Limited
30 Clarendon Road
Watford
Hertfordshire
WD17 1JJ
Email: aftersales@claimhunters.com

Alternatively you may complain by calling our Freephone number 0800 772 3264* or by email to complaints@claimhunters.com

*All calls are recorded for training and monitoring purposes.

If for any reason you are not satisfied that your complaint has been resolved fairly, then provided you are an ‘eligible complainant’ you are entitled to refer the matter to the Financial Ombudsman Service (www.financial-ombudsman.org.uk) at Exchange Tower, Harbour Exchange, London, E14 9SR or telephone 0800 023 4567.


Please wait...